Delivery Policy

Delivery Method

All e-coupons are delivered electronically via email.

Each e-coupon includes booking instructions, SPA outlet details, the selected service, and its expiration date.

Delivery Timeline

In most cases, e-coupons are sent immediately after payment is completed.

In certain situations, delivery may take up to 1–3 business days following successful payment.

Customer Responsibility

• Please ensure that your email address is entered correctly during checkout
• If you do not receive the email, kindly check your spam or junk folder
• If it is still not received, please contact our team at sales@soorinaesthetics.com within 5 business days